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Last updated: September 2025
These Terms & Conditions (“Terms”) govern your use of the Skinstrikes online marketplace, operated by VIRTURA PLAY LIMITED (Company No. 16704526), registered at 50 Princes Street, Ipswich, England, IP1 1RJ (“we”, “our”, “us”).
By creating an account, logging in via Steam, or using our services, you (“you”, “your”, “User”) acknowledge and agree to be legally bound by these Terms. If you do not agree, you must not access or use Skinstrikes.
For any questions, contact us at support@skinstrikes.com.
You must meet the minimum age required by law to use digital services in your country. If you are under the age of majority in your country of residence, you must have parental or guardian consent to use Skinstrikes.
You must provide accurate registration details and maintain only one active account. We may suspend or terminate accounts for fraud, unlawful conduct, or breaches of these Terms. Accounts may also be suspended or terminated if eligibility requirements (such as age or consent) are not met.
You must log in via your Steam account to access Skinstrikes. By doing so, you authorize us to access limited profile and inventory data.
Skinstrikes is not affiliated with Valve Corporation. Users remain bound by Steam’s Terms. We are not liable for Steam outages, restrictions, or bans. Skinstrikes is not responsible for any disruptions or policy changes made by Valve Corporation that may affect your ability to access or use Digital Items.
Users may top up Wallet Balance using approved methods.
Wallet Balance:
Seller earnings from successful trades are credited to the Wallet Balance.
Withdrawals of Wallet Balance are subject to identity verification (KYC) and compliance
checks under Section 20.
Users may request to withdraw earnings derived from sales of Digital Items via their linked Steam account, minus applicable platform commissions.
To initiate a withdrawal:
1. Go to “My Account” → “My Wallet”.
2. Within this section, you may view top-ups, transaction history, and withdrawal options.
3. Before a withdrawal can be processed, you must complete identity verification (KYC) by
submitting:
4. Once verification is submitted, our team will review your request.
5. Upon successful verification, the withdrawal will be processed to your designated payment method.
We may reject or delay withdrawal requests that do not meet KYC requirements, raise security concerns, or appear suspicious.
Purchases: By buying items, you agree to pay the listed price. All sales are final once delivered.
Sales: A 3.5% fee applies to item sales. No fee applies to purchases.
Delivery: Transfers are immediate and irreversible.
Errors: We may correct mistakes and cancel orders with refunds.
Payment Processing:
All payments on Skinstrikes are processed by licensed third-party payment service providers (“PSPs”).
Skinstrikes does not directly collect or store your payment card or banking details.
All transactions are subject to verification and Strong Customer Authentication (SCA) as required by law. Skinstrikes is not responsible for any delay, failure, or error in payment processing caused by PSPs, banks, or authentication providers.
6.1 Platform Role
Skinstrikes acts solely as a digital marketplace. Virtura Play Limited is not a party to contracts between buyers and sellers.
6.2 Seller Obligations
By listing an item, you represent that you have full rights to sell it. Sellers must use the Steam trade system as instructed by Skinstrikes and must not list items obtained unlawfully.
6.3 Buyer-Seller Relationship
Purchases are contracts directly between buyer and seller. Skinstrikes facilitates transactions but does not guarantee item quality or availability beyond its escrow systems.
6.4 Escrow and Delivery
Items may be held in escrow by Skinstrikes bots until sale confirmation. Upon successful payment, the item is delivered to the buyer’s linked Steam account.
6.5 Disputes
Skinstrikes may review transaction logs and, at its discretion, resolve disputes. Virtura Play Limited accepts no liability beyond what is required under UK law.
We may refuse or cancel orders if suspected fraudulent. You must provide current and accurate billing information. We may notify you by email or phone if required
Users must not:
We strive for accurate listings but do not guarantee error-free descriptions or images. We may correct inaccuracies at any time.
Refunds are generally available within 14 days if items have not been accessed, traded, or consumed. Refunds are not available where you are banned or abuse the system. Wallet Balance is non-refundable except as required by law. Refunds are not available once Digital Items have been delivered to your Steam account, except where required by law (including defective or misdescribed digital content under the UK Consumer Rights Act).
All content, branding, and software of Skinstrikes are owned by VirturaPlay LTD or its licensors. Users must not copy, redistribute, or reproduce without permission.
By submitting feedback or other material, you grant us a worldwide, royalty-free license to use, copy, and publish it. You remain responsible for ensuring it does not infringe others’ rights.
We process your personal data in accordance with applicable data protection laws and ourPrivacy Policy, available on our website.
Services are provided “as is”. We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, Virtura Play Limited is not liable for lost profits, data, or indirect damages. Our liability is capped at the amount paid by you in the last 6 months. Statutory rights under UK law remain unaffected.
You agree to indemnify and hold harmless VirturaPlay LTD, its officers and employees from any claims arising from your breach of these Terms or violation of law.
We may suspend or terminate accounts for breaches, fraud, or harm caused. Balances may be frozen during investigations. Funds and Wallet Balance may be permanently forfeited in cases of confirmed fraud, chargebacks, or unlawful conduct.
Contact support@skinstrikes.com for disputes. These Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction. Consumers in the UK or EU may bring proceedings in their country of residence under applicable consumer laws
If any provision is found unlawful or unenforceable, the remaining terms remain valid. These Terms constitute the entire agreement between you and Virtura Play Limited.
We may update these Terms periodically. Continued use after changes constitutes acceptance. If material changes are made, we will provide notice in advance where reasonably possible.
Skinstrikes may conduct KYC and identity verification procedures in the following cases:
Depending on the case, KYC may include, but is not limited to, requests for:
We monitor activity and transactions for suspicious or unusual behavior. Examples include, but are not limited to:
If we identify suspicious activity or a breach, we may, at our discretion and without prior
notice:
A User may appeal our decision by contacting Customer Support. Skinstrikes may request
further documentation during the appeal review.
By using the Services, creating an account, or logging in via Steam, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you must immediately stop using Skinstrikes and close your account.
If you have any questions about these Terms or require assistance, please contact:
Virtura Play Limited
50 Princes Street, Ipswich, England, IP1 1RJ
support@skinstrikes.com
These Terms are governed by and construed in accordance with the laws of England and Wales.
If you are a business user, you agree that the courts of England and Wales shall have exclusive jurisdiction. If you are a consumer located in the United Kingdom or the European Union, you may bring proceedings in your country of residence under applicable consumer protection laws.