Terms & Conditions

Terms & Conditions

Last updated: January 2026

These Terms & Conditions (“Terms”) govern your use of the Skinstrikes online store, operated by VIRTURA PLAY LIMITED (Company No. 16704526), registered at 50 Princes Street, Ipswich, England, IP1 1RJ (“we”, “our”, “us”).

By creating an account, logging in via Steam, or using our services, you (“you”, “your”, “User”) acknowledge and agree to be legally bound by these Terms. If you do not agree, you must not access or use Skinstrikes.

For any questions, contact us at support@skinstrikes.com.

1. Definitions

  • “Skinstrikes” means the online marketplace operated by Virtura Play Limited.
  • “Services” means all features and functionalities of the platform.
  • “Wallet Balance” means stored value held in your account.
  • “Digital Items” means in-game items or skins listed or traded.
  • “User Content” means comments, feedback, or other material submitted by you.

2. Eligibility & Account Requirements

You must meet the minimum age required by law to use digital services in your country. If you are under the age of majority in your country of residence, you must have parental or guardian consent to use Skinstrikes.

You must provide accurate registration details and maintain only one active account. We may suspend or terminate accounts for fraud, unlawful conduct, or breaches of these Terms. Accounts may also be suspended or terminated if eligibility requirements (such as age or consent) are not met.

3. Steam Login Requirement

You must log in via your Steam account to access Skinstrikes. By doing so, you authorize us to access limited profile and inventory data.

Skinstrikes is not affiliated with Valve Corporation. Users remain bound by Steam’s Terms. We are not liable for Steam outages, restrictions, or bans. Skinstrikes is not responsible for any disruptions or policy changes made by Valve Corporation that may affect your ability to access or use Digital Items.

4. Wallet & Balance

Users may top up Wallet Balance using approved methods.

Wallet Balance:

  • Is non-transferable and has no cash value outside Skinstrikes.
  • Can only be used within Skinstrikes.
  • Is non-refundable except as required by law.
  • Does not accrue interest and may be frozen or forfeited in cases of fraud, unlawful activity, or breach of Terms.

5. Accuracy of Billing and Account Information

We may refuse or cancel orders if suspected fraudulent. You must provide current and accurate billing information. We may notify you by email or phone if required.

6. Prohibited Activities

Users must not:

  • Use Skinstrikes unlawfully or fraudulently.
  • Harass, abuse, or discriminate.
  • Circumvent security or use bots.
  • Upload viruses or malicious code.
  • Resell or exploit services commercially without authorization.
  • Provide false or misleading info.
  • Collect others’ personal info.
  • Engage in obscene or unlawful use of the Services.

7. Product Descriptions & Accuracy

We strive for accurate listings but do not guarantee error-free descriptions or images. We may correct inaccuracies at any time.

8. Refund Policy

Refunds are generally available within 14 days if items have not been accessed, traded, or consumed. Refunds are not available where you are banned or abuse the system. Wallet Balance is non-refundable except as required by law. Refunds are not available once Digital Items have been delivered to your Steam account, except where required by law (including defective or misdescribed digital content under the UK Consumer Rights Act).

9. Intellectual Property

All content, branding, and software of Skinstrikes are owned by VirturaPlay LTD or its licensors. Users must not copy, redistribute, or reproduce without permission.

10. User Content & Feedback

By submitting feedback or other material, you grant us a worldwide, royalty-free license to use, copy, and publish it. You remain responsible for ensuring it does not infringe others’ rights.

11. Privacy & Data Protection

We process your personal data in accordance with applicable data protection laws and our Privacy Policy, available on our website.

12. Disclaimer of Warranties & Limitation of Liability

Services are provided “as is”. We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, Virtura Play Limited is not liable for lost profits, data, or indirect damages. Our liability is capped at the amount paid by you in the last 6 months. Statutory rights under UK law remain unaffected.

13. Indemnity

You agree to indemnify and hold harmless Virtura Play LTD, its officers and employees from any claims arising from your breach of these Terms or violation of law.

14. Suspension & Termination

We may suspend or terminate accounts for breaches, fraud, or harm caused. Balances may be frozen during investigations. Funds and Wallet Balance may be permanently forfeited in cases of confirmed fraud, chargebacks, or unlawful conduct.

15. Dispute Resolution

Contact support@skinstrikes.com for disputes. These Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction. Consumers in the UK or EU may bring proceedings in their country of residence under applicable consumer laws.

16. Severability & Entire Agreement

If any provision is found unlawful or unenforceable, the remaining terms remain valid. These Terms constitute the entire agreement between you and Virtura Play Limited.

17. Amendments

We may update these Terms periodically. Continued use after changes constitutes acceptance. If material changes are made, we will provide notice in advance where reasonably possible.

18. Acceptance and Contact Information

By using the Services, creating an account, or logging in via Steam, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you must immediately stop using Skinstrikes and close your account.

If you have any questions about these Terms or require assistance, please contact:

Virtura Play Limited

50 Princes Street, Ipswich, England, IP1 1RJ

support@skinstrikes.com

19. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. If you are a business user, you agree that the courts of England and Wales shall have exclusive jurisdiction. If you are a consumer located in the United Kingdom or the European Union, you may bring proceedings in your country of residence under applicable consumer protection laws.